Rock On Motion Pictures Ltd.
Privacy Policy
Rock On Motion Pictures Ltd. ("we", "us", or "our") operates the RockOn OTT Platform — including our website, mobile applications (iOS and Android), smart TV applications, and all related digital services (collectively, the "Platform"). This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights in relation to that information. By accessing or using our Platform, you agree to the practices described in this Policy.
1. Information We Collect
We collect information you provide directly to us, information generated automatically when you use our Platform, and information we receive from third parties.
1.1 Information You Provide
Account Registration: Name, email address, password, and optional profile details (e.g., profile picture, display name).
Payment Information: Billing address, payment card details, or UPI/wallet credentials — processed securely by our payment processor. We do not store full card numbers.
Communications: Any messages, support tickets, feedback, or survey responses you send us.
1.2 Information We Collect Automatically
Usage Data: Content you watch, search terms, watch history, timestamps, play/pause interactions, and preferences.
Device & Technical Data: IP address, browser type, operating system, device identifiers, screen resolution, and app version.
Cookies & Similar Technologies: Session cookies, persistent cookies, local storage, and analytics pixels to remember preferences, maintain sessions, and measure Platform performance.
Log Data: Server logs including the date and time of access, pages visited, referring URLs, and error reports.
1.3 Information from Third Parties
If you register or sign in using Google or another third-party authentication provider, we receive your name, email address, and profile picture from that provider in accordance with their privacy terms.
We may receive demographic or interest information from advertising or analytics partners to help us improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To create, maintain, and secure your account.
• To provide, personalise, and improve the Platform — including content recommendations and curated catalogs.
• To process transactions and send related receipts and notifications.
• To communicate with you about updates, new content, promotions, and service announcements. You may opt out of marketing emails at any time.
• To respond to your support requests and resolve disputes.
• To monitor Platform performance, diagnose technical issues, and conduct analytics.
• To detect, investigate, and prevent fraud, abuse, or violations of our Terms of Use.
• To comply with applicable legal obligations and enforce our agreements.
5. Data Retention
We retain your personal information for as long as your account is active, as necessary to provide our services, or as required by applicable law. When you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required for legal, regulatory, or fraud-prevention purposes.
6. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request that inaccurate or incomplete data be corrected.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Portability: Request that we provide your data in a machine-readable format.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdrawal of Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days.
8. Children's Privacy
Our Platform is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.
9. Third-Party Links & Services
The Platform may contain links to third-party websites, social media platforms, or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact & Grievance Officer
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rock On Motion Pictures Ltd.
Email: rockonmotionpictures@gmail.com
In accordance with applicable laws, our designated Grievance Officer will acknowledge receipt of your complaint within 24 hours and resolve it within 30 days.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by updating the "Effective Date" at the top of this Policy and, where required, by sending a notification to your registered email address. Your continued use of the Platform after the effective date constitutes your acceptance of the revised Policy.